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Charterhouse is a Mitel Platinum Partner


Delivering innovation and flexibility to modern communications and collaboration

For nearly 50 years, Mitel has been powering connections with better business communications. Today, with more than 35M users across more than 100 countries, Mitel’s world-class communications, collaboration and contact centre solutions provide organisations with the flexibility and choice they need to thrive, both now and for the future.


Flexibility & Choice Throughout the Communications Lifecycle

Where and how we work has forever changed, causing shifts in communications needs and technology. Mitel’s strategy is to provide flexible, future-proof solutions that support each customer’s needs for life. Delivered through a global network of expert partners, our ability to provide “the right thing, not just one thing” has long been a key differentiator.


Mitel delivers a full spectrum of products and services, including:


Proven UC Portfolio

Our unified communications (UC) solutions provide modern features, more control, and rich customisation, giving customers ultimate flexibility to find a solution that fits their organisation.

  • End-to-end functionality from one source with business phones, collaboration apps, contact center and devices
  • Choose from private cloud, on-premises or hybrid deployment models
  • Subscription or upfront payment options
  • Integrations with popular business and vertical applications, as well as APIs to support customisation so teams can work more effectively


Customer Lifecycle Management

What does “Customer Lifecycle Management” mean to Mitel and our partners? It’s about ensuring customers have the right communications solutions – ones that offer real business value – both today and for the future. It means:

  • Deeply understanding customers’ evolving needs
  • Helping partners and customers get the most from their current solutions and investments while supporting modernization with ease
  • Delivering simple and seamless migration tools for customers who want an easy path to the cloud
  • Knowing that, since every customer is unique, their communications strategy & path forward will be unique too



  • Founded: 1973
  • Headquarters: Ottawa, Canada
  • Employees: 2,600 worldwide
  • Partners: 4,000+ worldwide
  • Customers: 35M+ global users



  • Top 3 UC provider in over 10 countries
  • #1 in DECT handsets
  • #3 in private cloud
  • #3 in contact center
  • Over 1,200 patents & applications

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