Public Sector IT services for mission-critical organisations.
Framework-ready technology that simplifies communications, enhances collaboration and improves service delivery.
33
Years delivering mission-critical technology solutions
+53
Net promoter score for our managed services
1500+
Years delivering mission-critical technology solutions
98%
Customer satisfaction score across our services
Trusted where it matters most.
From healthcare and local government to higher education, public sector organisations trust Charterhouse to keep essential services running.
Technology procurement made easier.
Charterhouse is available through established public sector procurement frameworks, helping organisations access proven technology, specialist expertise and ongoing support through compliant purchasing routes.
Crown Commercial Service & G-Cloud
Access Charterhouse through established government purchasing frameworks, helping accelerate procurement while maintaining compliance.
NHS & Healthcare Frameworks
Supporting NHS organisations through recognised healthcare procurement routes for communications, networking and cybersecurity services.
Education Purchasing Agreements
Helping schools, colleges and universities buy technology and services through established education procurement frameworks.
Powered by the industry's leading technology partners.
As one of the UK’s most highly accredited technology partners, we work closely with the world’s leading vendors to deliver proven solutions, backed by exceptional expertise and service.
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Trusted in complex Public Sector environments.
"
Their consultative approach sets them apart from other suppliers, they focus on understanding what our organisation requires ensuring that our technology is aligned with our objectives and strategy. Their agility and flexibility are refreshing and we find them proactive, flexible and responsive. They are a great team to work with and we see them as an extension of our team.
Stephen Roach, Head of IT Infrastructure, Croydon Health Services NHS Trust
"
I have worked with them on the Colleges major ICT projects and they have proved themselves excellent in all areas including, pre-sales, account management, technical consultancy and on-going support services. This can only be attributed to their professionalism and good understanding of the needs of the education sector.
Urik Gharabeigi, Network Manager, Barking & Dagenham College
Whether you're modernising infrastructure, improving resilience, strengthening security or planning future investment, our specialists can help you identify the priorities, risks and opportunities across your estate. We work with organisations to assess current challenges, align technology decisions with strategic objectives and create practical roadmaps that deliver long-term value, efficiency and improved service outcomes.
Public Sector IT services built around real-world challenges.
Enterprise Networking
Modern public services depend on secure, resilient networks that can support users, applications and data wherever they reside. From local authorities and NHS trusts to education and central government, we design, deploy and support enterprise networking solutions that improve performance, strengthen security and provide the foundation for digital transformation.
Collaboration & Unified Communications
Enable employees, clinicians, educators and frontline teams to communicate and collaborate more effectively from anywhere. We deliver voice, video, contact centre and collaboration solutions that improve productivity, simplify operations and create a seamless experience for both staff and service users.
Collaboration
& Unified Comms
Enable employees, clinicians, educators and frontline teams to communicate and collaborate more effectively from anywhere. We deliver voice, video, contact centre and collaboration solutions that improve productivity, simplify operations and create a seamless experience for both staff and service users.
Cyber Security
Protect critical services, sensitive data and public trust with a security strategy built for today's threat landscape. Our cybersecurity services help organisations strengthen governance, improve visibility, reduce risk and secure users, applications, devices and infrastructure without adding unnecessary complexity.
Customer Experience
Deliver more responsive, accessible and efficient citizen services. From modern contact centres and intelligent automation to AI-powered self-service capabilities, we help public sector organisations improve engagement, reduce demand on frontline teams and enhance the experience of every interaction.
Modern Work & Collaboration Spaces
Create workplaces and meeting environments that support flexible working, collaboration and productivity. Whether delivering digital workplaces, Microsoft-powered experiences or fully integrated meeting spaces, we help organisations enable their people to work effectively wherever they are.
Business Mobile & IoT
Keep your people, devices and assets securely connected with a fully managed Business Mobile & IoT solution. From enterprise mobile voice and data to IoT connectivity, device security and lifecycle management, Charterhouse helps you reduce costs, simplify suppliers and gain greater control of your mobile estate.
What changed for Public Sector organisations?
See how public sector organisations overcame complex technology challenges to improve collaboration, modernise communications and deliver better outcomes. Explore real-world success stories that showcase the value of combining the right technology with expert guidance, adoption support and long-term strategic partnership.
95% fewer support cases
City, University of London
This leading London university ran a fragmented, underperforming campus network across multiple sites. Charterhouse redesigned it as a fully optimised Fabric LAN with 800 access points. Network support cases fell by 95%, freeing the internal team to focus on improving services for staff and students.
83% of webchats handled by bots
Bath & North East Somerset Council
BANES modernised its contact centre environment to support more consistent, responsive engagement with residents. The transformation simplified service delivery, improved visibility and reporting, and created a stronger foundation for future customer experience initiatives.
What happens next?
From initial discovery through to long-term support, our specialists help public sector organisations reduce risk, simplify complexity and deliver change with confidence.
Discover and Prioritise
Map the estate, risk profile and operational dependencies.
Design the Roadmap
Develop a plan aligned to budgets, users and procurement.
Deliver Without Disruption
Coordinate implementation while protecting live services.
Optimise and Improve
Provide support, governance and continual improvement.